StrataLink Adds Call
Control Flexibility - What's more, we've enhanced the basic TAPI
interface with StrataLink software, enabling you to customize the
call-control functions of your PC application with many value-added
Choose how your PC
application responds to each call event - With StrataLink, you
can determine call-handling rules and conditions, enabling you to
customize how your application works.
Calls - StrataLink processes multiple call events that capture
Caller ID and generate screen displays, even generating screen
displays on transferred calls and when reconnecting to calls on-hold.
Handle multiple PC
applications from the same telephone - StrataLink activates
specific responses in different applications, based on each call type.
Perform outbound calling
and call control from your PC application.
Easy setup, testing,
and monitoring - StrataLink's advanced tools simplify interface
testing, debugging, call-event monitoring, and setup of applications.
Just select from pre-defined tested applications-the proper interface
is automatically assigned.
The Toshiba Ultimate Communicator is a PC phone desktop software
product. Providing such features as answering machine functions, basic
attendant console operation, and screen pops with contact manager
software, the Toshiba Ultimate Communicator is used in conjunction with
a Toshiba desktop digital telephone to provide additional functionality
The Toshiba Ultimate Communicator contains several pre-packaged
applications that can be selected and activated as part of the standard
Stratagy Voice Mail
- Stratagy menu soft keys provide screen click buttons for visual
operation of voice mail functions.
Single Button Call
Record - provides manual voice recording of the active call at
your specific telephone as a .WAV file on the PC. Each recording will
be automatically erased at the end of the day unless it is
Logging - automatically records each call at your specific
telephone as a .WAV file on the PC as a call logging function. Each
recording will be automatically erased at the end of the day unless it
is specifically saved.
Control - makes manual changes of Toll Restriction Class of
selected telephones easy. You can restrict outgoing access during off
hours and provide greater access during regular business hours.Auto
Night Transfer Control - automatically places the Strata DK
system into Day, Day2, or Night mode at pre-designated times and days
of the week.
Park and Page - automatically takes an
unanswered outside call, plays an announcement, places the call on
hold, and then announces the call via paging. If the call is not
picked up after a designated amount of time, the call is transferred
to voice mail.
- dials a telephone number from a speed dial list maintained in the
Communicator. Up to 6000 numbers are available for auto dial by all
stations. The auto dial number codes are user definable to correspond
to office number, store number, customer number, etc.
Monitoring - uses the Personal Call Accounting option to collect
call information to/from the individual telephone (not system wide
call accounting). Critical lines and stations can be monitored and
reports generated for the performance and usage of those facilities.
Custom applications can also be developed by Ultimate Software Products,
Inc., Toshiba's software development partner. This includes
customer-specified application development, and support for developers
who create their own applications.
CTI Solutions That Grow With Your Needs
Today's advanced PC technology makes CTI affordable for every business,
large or small. Best of all, you can start by adding CTI to the desktops
of key personnel only, then cost-effectively expand CTI throughout your
company as needed.
Together, your Strata DK telephone system and CTI offer proven solutions
that can dramatically improve your inbound/outbound sales, customer
service, technical support, and other mission-critical call operations-
and reduce your costs.