Additional Product Areas
Computer Telephony
Voice Processing
Voice Over IP
Digital Key Telephone Systems
Digital Telephones and Consoles

Toshiba's Computer Telephony Integration (CTI) solution enables you to increase productivity, enhance customer service and reduce costs by combining the capabilities of your Strata DK digital telephone system with the custom functionality of Windows' applications. With CTI, your telephone and computer work together to provide these cost-saving benefits:

  • Caller Identification - Vital caller information from your database appears on-screen while your telephone rings and during the call.

  • Called Number Identification - With each call, information is displayed from the telephone system and/or from the computer application based upon the number dialed by the caller (DID or DNIS).

  • Automated Dialing of Outgoing Calls - Simply point and click any phone number in your computer database or Personal Information Manager (PIM). Your telephone then dials the call-- a must for maximizing the productivity of outbound telemarketing. 

Toshiba also offers CTI products specifically designed for Strata DK digital business telephone systems
Total telecommunication efficiency with Toshiba's PC Digital Telephone -This innovative Windows application enables you to make and receive calls on your computer, and perform many productivity-boosting telephone operations.

Process a heavy volume of incoming calls quickly with Toshiba's CTX Attendant Console - This Windows application's streamlined functions can be efficiently operated from the keyboard or by clicking on screen icons and buttons.

Stratagy DK voice processing system provides a fully integrated solution - Simply put, CTI gives you the crucial ability to determine who is calling, plus how calls should be routed and answered. Just as important, you can view detailed caller information from your database. All Toshiba Strata DK digital telephone systems support CTI applications using the Telephony Application Programming Interface (TAPI) - the interface standard adopted by both the computer software and telephone industries.

>> Additional Benefits & Features


OAISYS is a suite of CTI applications designed to change as your company changes. Each OAISYS application is a module of the suite that works independent of or in conjunction with other applications to enhance your communication system. Designed for small to medium size companies, OAISYS can improve employee productivity, enhance communications, increase service levels, and most importantly, have a positive effect on your company's bottom line.

OAISYS Software Suite
Computer Telephony Solutions that enhance your current hardware platform!


TASKE Call Center Management Tools are an exceptional way to manage small to
mid-sized contact centers.


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