STRATA DK424i Business Telephone System
The Strata DK424i system offers comprehensive features that meet your
full range of telecommunication needs, whether your business is small or
large. Equally important, Strata DK424i enables you to enhance your
system with value-packed optional features at any time, delivering the
exact level of performance your business needs as it grows.
Whether you require Voice
Mail/Auto Attendant, Computer Telephony Integration, ACD/MIS call center
functions or Voice Over Internet Protocol, Strata DK424i offers the
Universal slot architecture provides configuration flexibility, allowing
you to create almost any combination of trunk lines, telephones and
peripherals. The system's scalable "building block" design lets you
start small and grow as large as 200 lines or 336 telephones.
Seamlessly Integrate Remote Employees Into Your Main System
configuration allows you to connect expansion cabinets remotely from
the base cabinet with fiber optic cables.
Strata DK424i extends
the functionality of your main office telephone system to remote
worker groups, assuring maximum communication productivity for all
A Single Network
For Voice, Data And Video Convergence
leading-edge technology provides a unified multi-service network for
transmitting voice, data and video.
your infrastructure expenses and lowers capital and operational costs.
Services Digital Network (ISDN)
Integrates voice, data,
fax and video on one reliable line. Transmit multiple communications
at the same time!
With its superior speed
and faster call setup, ISDN improves the efficiency, productivity and
cost savings of all your business communications.
Primary Rate Interface
(PRI) saves money by enabling call-by-call use of channels.
Basic Rate Interface (BRI) provides a low-cost solution for high-speed
LAN and Internet access, plus video conferencing.
No additional monthly
charge for Calling Number Identification Services (CNIS) and Dialed
Number Identification Service (DNIS).
Internet Protocol (VoIP)
Enables your multiple
offices to cost-effectively share applications and provide
consistently high customer service.
Voice and fax calls
between your main office and branch office are carried via the
Internet or your private intranet, eliminating long-distance toll
charges between these locations. Significantly reduces cost,
especially for international calls.
calls with computer applications and screen displays.
CTI applications like
caller identification, automated dialing and automated call routing
enable your employees to handle calls with maximum efficiency.
call center effectiveness.
Creates an integrated
business information system that increases productivity and reduces
Advantages For Your Call Center
The Strata DK424i system is specially designed to provide the
many benefits of Automatic Call Distribution (ACD), allowing you to
distribute inbound calls among groups of call-handling agents. By
managing your call center with Strata DK424i's advanced tools, you'll
enable your employees to focus on their core responsibilities:
maximizing productivity and improving customer-service quality.
Here's how Strata
DK424i's powerful call-center solutions can provide you with a
Efficient call handling
through automated call processing.
Faster response to
Effective handling of
call traffic during peak hours.
coverage during heavy call volumes.
Ability to accurately
forecast call center staffing and facility needs.
Effective management of
the lines serving your call center.
Stimulate sales by
communicating pre-recorded information to callers while they're on
Enhance your call-center
supervisor's ability to train, assist and evaluate the performance of
agents, plus make immediate management decisions.
Easily produce reports
containing critical information and statistics on each agent's
performance, call center group activity and system status.
Keep Your Return
On Investment Growing
Open architecture design
for easy adaptation to new technological advancements.
Modular growth "building
block" design saves substantial cost by enabling you to upgrade
performance and capacity as needed, without significant capital
compatibility allows you to reuse telephones from smaller and/or older
Strata DK systems.
Features Simplify Communication
created with end-users in mind.
LCD feature prompting
makes feature access and use easier by displaying simple, clear
instructions on the telephone's LCD screen.
Reduces training time
and makes sophisticated features less intimidating.
buttons automatically perform feature operation sequences at the touch
of a button, saving time on every call. Ideal for frequently used
Solutions Built In
information on every incoming and outgoing call, enabling you to make
cost-saving management decisions.
Helps make client
Ability to restrict
long-distance toll access.
Routes calls over your
least costly trunk line or long-distance carrier.
Connects seamlessly to
high-speed digital services.
No reprogramming when
you move a telephone from one location to another.
Program your system and
test hardware from remote locations.
Backed By A Proven
Telecommunications Leader -Toshiba
Since the success of all your communications depends on the
reliability of your system, it's crucial to choose a manufacturer with a
proven history of serving the ever-changing telecommunications needs of
businesses. Toshiba is that manufacturer.
The Strata DK424i system
reflects our commitment to designing and manufacturing telecommunication
systems that will help our customers be successful today and for many
years to come. That's why for over 100 years, businesses have trusted
Toshiba, a worldwide leader in business telecommunication systems.
Like all Toshiba
telecommunication products, the Strata DK424i is designed to provide
exceptional quality, reliability and value. Toshiba engineering
innovations like compact component design, circuitry that minimizes
power requirements, and power-surge safeguards make Strata DK424i more
reliable than similar-sized systems, assuring top performance day in and
All of which is why Strata
DK424i is the smart choice for unifying all your communications,
streamlining your operations and saving cost.