Additional Product Areas
Computer Telephony
Voice Processing
Voice Over IP
Digital Key Telephone Systems
Digital Telephones and Consoles
 

ACD Manager
ACD Manager helps any size call center or group maintain service level goals by monitoring and optimizing call traffic for ACD (automatic call distribution) groups.

Auto Call Record
Auto Call Record is an integrated, digital call recording application that intelligently monitors calls and selectively records conversations.


Call Router
OAISYS Call Router is an intelligent call routing system that uses caller information and schedules to automatically route calls to a particular person, call group or automated application.

Chat
Chat is an interactive, two-way instant messaging system that provides a simple means to silently communicate with others on your network. Unlike e-mail, Chat's instant messages pop up automatically on the recipient's desktop monitor for immediate response.

Net Phone
OAISYS Net Phone provides users with telephone features and call-handling functions directly from the computer. Net Phone manages incoming and outgoing call functions and synchronizes with a company's operations, CRM or contact software.


Park & Page
OAISYS Park & Page works to connect callers to their intended party when they are not at their extension. Many job functions require people not be behind a desk all day.

Taske ACD Toolbox
TASKE's ACD ToolBox features all of the essentials for successful call center management.

Voice Assistant
Voice Assistant is a full-featured voice processing platform that enhances other OAISYS products by answering and transferring calls, playing recorded prompts, collecting customer provided information and recording calls.

 



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