ACD Manager helps any size call center or
group maintain service level goals by monitoring and optimizing call
traffic for ACD (automatic call distribution) groups.
Auto Call Record is an integrated, digital call recording
application that intelligently monitors calls and selectively records
OAISYS Call Router is an
intelligent call routing system that uses caller information and
schedules to automatically route calls to a particular person, call
group or automated application.
Chat is an interactive, two-way instant
messaging system that provides a simple means to silently communicate
with others on your network. Unlike e-mail, Chat's instant messages pop
up automatically on the recipient's desktop monitor for immediate
OAISYS Net Phone provides users with telephone features and
call-handling functions directly from the computer. Net Phone manages
incoming and outgoing call functions and synchronizes with a company's
operations, CRM or contact software.
OAISYS Park & Page works to connect
callers to their intended party when they are not at their extension.
Many job functions require people not be behind a desk all day.
TASKE's ACD ToolBox features all of
the essentials for successful call center management.
Voice Assistant is a full-featured voice processing platform that
enhances other OAISYS products by answering and transferring calls,
playing recorded prompts, collecting customer provided information and